Returns & Exchanges
All Sales Are Final
All purchases are final. We do not accept returns or exchanges for reasons other than damage or defects - due to hygiene reasons.
1. Damaged or Defective Products
If your order arrives damaged or the product is defective, please contact us within 7 days of delivery at info@euroroots.store.
Please include your order number and, if possible, clear photos showing the damage or defect. If the claim is approved, you will receive a full refund for the affected product.
Claims submitted after 7 days may not be eligible for a refund.
2. No Returns or Exchanges
Except in the case of an approved damaged or defective product, all sales are final. We do not offer returns, refunds, or exchanges for reasons such as:
- Change of mind
- Incorrect product selection
- Unwanted products
- Opened or used products
- Different size, variant, or preference
3. Contact Us
For all questions regarding damaged or defective products, please contact:
EuroRoots
Email: info@euroroots.store
Please do not return any product without contacting us first. Unauthorized returns may not be accepted.