Returns & Exchanges

All Sales Are Final

All purchases are final. We do not accept returns or exchanges for reasons other than damage or defects - due to hygiene reasons.

1. Damaged or Defective Products

If your order arrives damaged or the product is defective, please contact us within 7 days of delivery at info@euroroots.store.

Please include your order number and, if possible, clear photos showing the damage or defect. If the claim is approved, you will receive a full refund for the affected product.

Claims submitted after 7 days may not be eligible for a refund.

2. No Returns or Exchanges

Except in the case of an approved damaged or defective product, all sales are final. We do not offer returns, refunds, or exchanges for reasons such as:

  • Change of mind
  • Incorrect product selection
  • Unwanted products
  • Opened or used products
  • Different size, variant, or preference

3. Contact Us

For all questions regarding damaged or defective products, please contact:

EuroRoots
Email: info@euroroots.store

Please do not return any product without contacting us first. Unauthorized returns may not be accepted.